It is our vision to enable every person to live a dignified, independent, and self-determined life in the community or setting of their own choosing. We provide Quality Home Care with Compassionate Caregivers and Exceptional Service to ensure your dignity, independence and right to choose how you live your life.
Our care services are available in Walnut Creek, California and surrounding communities. If you want to work with capable, trained caregivers, contact Golden Heart Senior Care today!
We provide Quality Home Care with Compassionate Caregivers and Exceptional Service to ensure your dignity, independence and right to choose how you live your life.
I highly recommend Golden Heart if you are looking for genuine, caring, kind and professional caregivers for you or a loved one. They are very well versed and trained in their profession and also have tender hearts that reflect their backgrounds and experiences. It was clear to us upon talking with them that they are capable and genuine individuals who have the best interests of their patients and their family members at heart. They treated our loved one with the utmost respect and care, giving not only our loved one comfort but also our family. They went above and beyond our expectations.
The caregiving staff with Golden Heart have been wonderful with my cousin. He is deaf and has very low vision, so covid has been a challenge. He reads lips and wearing a mask has been difficult. They have always treated him with care and compassion. Even when he has made it difficult. I would recommend this organization to everyone.
Highly recommend using Golden Heart Senior Care if you need any in-home assistance. The Golden Heart Caregivers are exceptional. They have been helping my 82-year-old mother for several years and have always done more than what was expected. Their caregivers care about their clients, do whatever is needed to make sure that she is happy and well cared for and are always reliable.
Golden Heart is a very dependable, dedicated, and knowledgeable company. If you ever have a need for gentle TLC for loved one, I shout from the rooftops…… Golden Heart!!!
The entire staff of Golden Heart did a wonderful job of caring for our mother over the last 6 months of her life. They cared for our mother in a kind and loving way, but also with a high level of professionalism. Equally important was how accessible and helpful they were in working with the assisted living facility and hospice staff to make sure my mother’s needs and comfort were being met.
Last updated: September 24, 2024
This Privacy Policy describes how Golden Heart Senior Care (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or contact via phone or SMS www.goldenheartwalnutcreek.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include contact details including your name, address, phone number, and email and other personal information including your billing address, shipping address, and payment information.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
How We Use Your Personal Information
Cookies
Like many websites, we may use Cookies on our Site.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
This website is operated by Golden Heart Senior Care of Charlotte. Throughout the site, the terms “we”, “us” and “our” refer to Golden Heart Senior Care of Charlotte. Golden Heart Senior Care of Charlotte offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at info@goldenheartwalnutcreek.com.
SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Golden Heart Senior Care of Charlotte, you may receive messages related to the following:
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 50 SMS messages per week related to your [appointments/billing, etc.].
Example: “Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt-in to receive SMS messages from [Company Name] in the following ways:
Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://goldenheartwalnutcreek.com/contact-us/
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
I recommend Golden Heart to anyone who needs assistance with a living environment either for themselves or their loved ones. They took the time to do an in-depth interview with my wife and I along with my Dad who was in need of 24/7 care. He remained extremely lucid so he was able to express his desires during the interview, some of which were well outside what would normally be expected. Golden Heart was able to assign people very well suited to Dad’s needs, his personality, and his demeanor. They furnished the best of care, on short notice, through the end of my Dad’s life.